Lead Custom Framing & Sales Coach

Michaels of Canada; Costa Mesa (CA); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Employee discounts

Store benefits

Job summary

The Michaels Companies Inc. in Costa Mesa, CA seeks a Store Lead to guide a framing team and grow custom framing sales. You will coach staff, uphold SOPs, manage daily operations, and ensure excellent customer experiences.

The role emphasizes team development, workload planning with the Store Manager, and hands-on leadership in a busy retail environment. Applicants should bring prior retail leadership, a customer‑focused mindset, and the ability to motivate a team to hit framing KPIs.

Qualifications

• Basic computer skills

Responsibilities

• Lead and coach a team of framers to build customer relationships and framing solutions.
• Drive custom framing sales.
• Assist customers in creating memorable framing solutions.

Job description

The Michaels Companies Inc. in Costa Mesa, CA seeks a Store Lead to guide a framing team and grow custom framing sales. You will coach staff, uphold SOPs, manage daily operations, and ensure excellent customer experiences.

The role emphasizes team development, workload planning with the Store Manager, and hands-on leadership in a busy retail environment. Applicants should bring prior retail leadership, a customer‑focused mindset, and the ability to motivate a team to hit framing KPIs.