Senior CSM - Enterprise Growth & Retention

Revvim; California (MO); On-site; USD 100,000 - 110,000; Full time

Benefits offered by this job

Med & dental coverage

Vision insurance

Life insurance

401(k) with matching

Flexible PTO and sick time

FSA for medical and dependent care

Professional development

Paid parental leave

Job summary

Revvim is seeking a Customer Success Manager to ensure that our clients maximize value from our paid search and SEO solutions. You will manage a diverse portfolio of enterprise brands, driving expansion and high retention through tailored strategies and strong relationships with key decision-makers.

You will partner with the Sales team to uncover growth opportunities within existing accounts, monitor outcomes, and ensure customers realize the full benefits of our platform.

Qualifications

• Experience with Google Ads, SEO, and analytics platforms.
• Agency experience managing multiple customers.
• Strong presentation skills using charts and metrics.
• Excellent verbal and written communication.
• Proven track record of growing existing business.
• Ability to analyze raw data to uncover opportunities.

Responsibilities

• Manage enterprise customer relationships and tailor strategies for success.
• Grow revenue within existing accounts by identifying and executing opportunities.
• Create scalable processes, documentation, and materials to support customer questions.
• Leverage platform data to identify strategic growth opportunities and communicate value.
• Maintain CRM hygiene for accurate forecasts and insights.
• Conduct meetings with senior executives to demonstrate business value.
• Identify expansion opportunities to increase profitability.
• Maintain high customer retention.

Tools

CRM tools

G-Suite

PowerPoint

Excel

Job description

Revvim is seeking a Customer Success Manager to ensure that our clients maximize value from our paid search and SEO solutions. You will manage a diverse portfolio of enterprise brands, driving expansion and high retention through tailored strategies and strong relationships with key decision-makers.

You will partner with the Sales team to uncover growth opportunities within existing accounts, monitor outcomes, and ensure customers realize the full benefits of our platform.