Senior Critical Facilities Operations Supervisor

Global Data Centers Americas, Inc.; United States; On-site; USD 95,000 - 120,000; Full time

Job summary

NTT Global Data Centers is seeking a seasoned professional to supervise day-to-day operations and maintenance of the data center’s physical infrastructure. This role trains Data Center Technicians and Facilities Technicians, ensuring available uptime and adherence to safety standards.

The position focuses on optimizing electrical, cooling, and life-safety systems, maintaining budgetary expectations, and delivering reliable services to customers.

Qualifications

• Experience with electrical and mechanical systems in data centers.
• Knowledge of NFPA Electrical, Fire and Life Safety and building codes.
• Proven ability to lead and train technical teams.
• Familiarity with data center power distribution and HVAC equipment.

Responsibilities

• Supervises Data Center Technicians and Facilities Technicians.
• Maintains data center uptime to Five 9's and optimizes facilities operations.
• Schedules daily operations and maintenance tasks for critical/non-critical systems.
• Manages training documentation and reports to HR.
• Ensures budget adherence, staffing plans, and KPI targets.
• Develops and reviews SOPs, MOPs, and related procedures.
• Ensures safety compliance and Fire/Life Safety across the facility.

Skills

Electrical systems

Mechanical systems

NFPA standards

PLC controls

VFD drives

Data center power distribution

Chillers and cooling systems

Safety compliance

MS Office Suite

Data center monitoring systems

Tools

MS Office Suite

Data center monitoring systems

Job description

NTT Global Data Centers is seeking a seasoned professional to supervise day-to-day operations and maintenance of the data center’s physical infrastructure. This role trains Data Center Technicians and Facilities Technicians, ensuring available uptime and adherence to safety standards.

The position focuses on optimizing electrical, cooling, and life-safety systems, maintaining budgetary expectations, and delivering reliable services to customers.