Data Center Operations Lead - Critical Facilities

NTT Global Data Centers; Ashburn (VA); Remote; USD 109,000 - 156,000; Full time

Benefits offered by this job

Remote work stipend

Annual bonus

Job summary

NTT Global Data Centers is seeking a seasoned supervisor to lead Data Center Technicians and Facilities Technicians in removing downtime risk and maintaining peak reliability. The role focuses on electrical and mechanical systems, safety compliance, and training to ensure consistent service quality across the facility.

You will oversee daily operations, schedule maintenance, support budgeting, and drive process improvements.

Qualifications

• Bachelor’s degree in Engineering or equivalent with 5–6 years in a mechanical/electrical critical facility environment.
• Experience leading a team of technicians in data center or critical facilities.
• Strong knowledge of NFPA, NEC, 70E and life safety compliance.

Responsibilities

• Supervises Data Center Technicians and Facilities Technicians.
• Ensures data center uptime to customers per Five 9’s standard.
• Manages training documentation and SOPs/MOPs.
• Coordinates maintenance scheduling and safety compliance.
• Ensures budget, staffing and KPI targets are met.

Skills

Electrical systems

Mechanical systems

Data center operations

Leadership

Safety and compliance

Education

Bachelor of Science in Engineering

Tools

MS Office

Job description

NTT Global Data Centers is seeking a seasoned supervisor to lead Data Center Technicians and Facilities Technicians in removing downtime risk and maintaining peak reliability. The role focuses on electrical and mechanical systems, safety compliance, and training to ensure consistent service quality across the facility.

You will oversee daily operations, schedule maintenance, support budgeting, and drive process improvements.