Data Center Operations Lead: Critical Facilities

NTT Global Data Centers Americas, Inc.; Ashburn (VA); Remote; USD 109,000 - 156,000; Full time

Job summary

NTT Global Data Centers Americas, Inc. is seeking an experienced supervisor for its data center operations. The role leads Data Center Technicians and Facilities Technicians, ensuring optimal uptime, safety, and regulatory compliance across electrical and mechanical systems.

You will analyze operating conditions, implement new technologies, and maintain customer SLAs while managing budgets and personnel. This remote-capable leadership position requires readiness for after-hours duties and

Qualifications

• Bachelor's degree in engineering or equivalent with 5+ years in critical facilities.
• Experience leading Data Center Ops teams and maintenance.
• Strong knowledge of NFPA 70E, NEC, NFPA 25 and safety standards.
• Ability to train and develop technicians.

Responsibilities

• Supervises Data Center Technicians and Facilities Technicians.
• Operates and maintains data center for maximum uptime and efficiency.
• Manages training documentation and HR coordination.
• Reviews budgets, staffing, and KPI targets (NPS, efficiency).
• Ensures safety and regulatory compliance; handles after-hours/emergency responses.

Skills

Electrical & mechanical capabilities

NFPA/NEC knowledge

Leadership & supervision

Training & mentoring

Data analysis & trending

Safety compliance

Education

Bachelor of Science in Engineering

Tools

MS Office Suite

SCADA

PLC/Controls software

Power monitoring systems

Job description

NTT Global Data Centers Americas, Inc. is seeking an experienced supervisor for its data center operations. The role leads Data Center Technicians and Facilities Technicians, ensuring optimal uptime, safety, and regulatory compliance across electrical and mechanical systems.

You will analyze operating conditions, implement new technologies, and maintain customer SLAs while managing budgets and personnel. This remote-capable leadership position requires readiness for after-hours duties and