Lead, Critical Facilities Operations & Uptime

Global Data Centers Americas, Inc.; United States; On-site; USD 100,000 - 140,000; Full time

Job summary

NTT Global Data Centers is seeking a Operations Supervisor to oversee daily data center infrastructure, ensuring peak uptime and safe operation. You will lead technicians, manage maintenance plans, and drive efficiency across electrical and mechanical systems.

Responsibilities include training, SOP/MOP development, and collaboration with customers to deliver reliable, compliant services in a demanding environment.

Qualifications

• Extensive knowledge of electrical and mechanical systems in data centers.
• Expert NFPA/NEC/ Life Safety code knowledge.
• Strong supervisory and training abilities.

Responsibilities

• Supervise Data Center Technicians and Facilities Technicians.
• Maintain uptime to Five 9's through electrical, cooling and infrastructure management.
• Schedule, plan and review maintenance and training activities.
• Ensure safety, regulatory compliance and documentation.
• Coordinate budgets, staffing, and KPI performance.
• Support customer installs and drive reliability.
• Develop and review SOPs/MOPs for critical processes.

Skills

Electrical systems

Mechanical systems

NFPA codes

PLC controls

Safety compliance

Data center ops

Supervisory skills

Communication skills

Chillers & cooling

Power distribution

Tools

MS Office

Job description

NTT Global Data Centers is seeking a Operations Supervisor to oversee daily data center infrastructure, ensuring peak uptime and safe operation. You will lead technicians, manage maintenance plans, and drive efficiency across electrical and mechanical systems.

Responsibilities include training, SOP/MOP development, and collaboration with customers to deliver reliable, compliant services in a demanding environment.