Data Center Critical Facilities Supervisor - Swing Shift

Global Data Centers Americas, Inc.; United States; On-site; USD 100,000 - 140,000; Full time

Job summary

NTT Global Data Centers seeks a Supervisor, Critical Facilities Operations to lead CFOps teams and ensure maximum uptime for data centre facilities. The role covers shift supervision, safety compliance, and coordination of maintenance with a focus on reliability and efficiency.

You will train technicians, manage procedures, and drive performance metrics while collaborating with customers to exceed expectations.

Qualifications

• Bachelor's degree or equivalent in Engineering or similar field.
• Solid experience in data centre and/or critical facilities.
• Experience managing facilities operations teams.

Responsibilities

• Supervise Data Centre Technicians and Facilities Technicians.
• Maintain data centre uptime aligned with customer SLAs (Five 9's).
• Assign shifts, review timekeeping, and approve PTO for staff.
• Oversee SOPs, MOPs, and safety procedures.
• Lead budgeting, planning, and KPI reviews for CFOps.

Skills

Electrical & mechanical systems

NFPA knowledge

Leadership/ Supervisory

Data centre operations

Training & mentoring

MS Office

PLC & relay logic controls

Power distribution systems

Education

Bachelor's degree or equivalent in Engineering

Tools

MS Office Suite

Job description

NTT Global Data Centers seeks a Supervisor, Critical Facilities Operations to lead CFOps teams and ensure maximum uptime for data centre facilities. The role covers shift supervision, safety compliance, and coordination of maintenance with a focus on reliability and efficiency.

You will train technicians, manage procedures, and drive performance metrics while collaborating with customers to exceed expectations.