Remote Supervisor, Critical Facilities Operations, Data Center

NTT Global Data Centers Americas, Inc.; Arizona; On-site; USD 109,000 - 156,000; Full time

Job summary

NTT Global Data Centers Americas, Inc. is seeking a Supervisor, Critical Facilities Operations to lead the CFOps team on the swing shift (Mon-Fri 1:00pm-10:00pm).

This role focuses on maintaining peak uptime and safe operation of electrical, cooling, and life-safety systems across our data centers. You will direct technicians, manage scheduling, training, and documentation, and ensure compliance with NFPA, NEC, and local regulations.

Qualifications

• Bachelor’s degree in Engineering or related field.
• Solid data centre / critical facilities experience.
• Strong knowledge of NFPA, NEC, and safety standards.
• Excellent verbal and written communication.

Responsibilities

• Supervises Data Centre Technicians and Facilities Technicians.
• Maintains maximum uptime for facilities services (electrical, cooling, etc.).
• Plans daily operations and maintenance for critical and non-critical tasks.
• Ensures compliance with fire, health and Life Safety requirements.
• Oversees budgeting, staffing, and performance metrics for CFOps.
• Trains staff on equipment and procedures and maintains documentation.
• Reviews and updates SOPs, MOPs and related procedures.
• Ensures safety of CFOps team and effective shift management.

Skills

Electrical systems

Mechanical systems

Data centre operations

Supervisory skills

Safety compliance

NFPA knowledge

Education

Bachelor's degree in Engineering

Tools

MS Office

Power monitoring

Job description

NTT Global Data Centers Americas, Inc. is seeking a Supervisor, Critical Facilities Operations to lead the CFOps team on the swing shift (Mon-Fri 1:00pm-10:00pm).

This role focuses on maintaining peak uptime and safe operation of electrical, cooling, and life-safety systems across our data centers. You will direct technicians, manage scheduling, training, and documentation, and ensure compliance with NFPA, NEC, and local regulations.