Senior Credit & Collections Specialist - Remote

McKesson Corporation; California; Remote; USD 32,000 - 53,000; Full time

Job summary

McKesson is seeking a remote Sr. Credit/Collections Specialist who thrives in a fast-paced, high-volume Accounts Receivable environment.

This role serves as the primary point of contact for a large portfolio of customers and requires you to balance efficiency, professionalism, and effective problem resolution while delivering a best-in-class experience. Successful candidates will demonstrate strong communication, critical thinking, and negotiation skills, and be comfortable working across phone,

Qualifications

• 5+ years in related experience providing concierge white glove experience to priority clients, with 2+ years of commercial collections experience.
• Experience handling high-volume customer interactions across multiple channels.

Responsibilities

• Manage a large portfolio in Accounts Receivable and serve as primary contact.
• De-escalate concerns and drive issues to resolution.
• Utilize AI-enabled tools to enhance customer interactions.
• Maintain accuracy and quality across multiple systems.

Skills

White-glove service

Accounts Receivable

Multichannel communication

Negotiation

Problem solving

Critical thinking

AI-enabled tools

Tools

AI-enabled engagement tools

Job description

McKesson is seeking a remote Sr. Credit/Collections Specialist who thrives in a fast-paced, high-volume Accounts Receivable environment.

This role serves as the primary point of contact for a large portfolio of customers and requires you to balance efficiency, professionalism, and effective problem resolution while delivering a best-in-class experience. Successful candidates will demonstrate strong communication, critical thinking, and negotiation skills, and be comfortable working across phone,