Remote Senior Credit & Collections Expert - White-Glove Service

McKesson; Nevada; A distancia; USD 32.000 - 52.000; Jornada completa

Descripción de la vacante

McKesson is seeking a remote customer-focused Sr. Credit/Collections Specialist who thrives in a fast-paced accounts receivable environment.

You will be the primary contact for a large portfolio and must balance efficiency, professionalism, and solution-focused resolution to deliver a best-in-class customer experience. Successful candidates typically have 5+ years in concierge white-glove client service with 2+ years in commercial collections, and prefer experience in healthcare, pharmaceutical

Formación

• 5+ years of experience delivering concierge white-glove service to priority clients.
• 2+ years of commercial collections experience.
• Healthcare, pharmaceutical distribution, or financial services experience preferred.
• Track record of collaborating with internal partners to resolve customer issues quickly and effectively.

Responsabilidades

• Serve as primary contact for a large, high-value customer portfolio.
• Balance efficiency, professionalism, and problem resolution while delivering a best-in-class customer experience.

Conocimientos

High-volume collections

Concierge service

Multi-channel communication

De-escalation

Problem solving

Accountability

Adaptability

Descripción del empleo

McKesson is seeking a remote customer-focused Sr. Credit/Collections Specialist who thrives in a fast-paced accounts receivable environment.

You will be the primary contact for a large portfolio and must balance efficiency, professionalism, and solution-focused resolution to deliver a best-in-class customer experience. Successful candidates typically have 5+ years in concierge white-glove client service with 2+ years in commercial collections, and prefer experience in healthcare, pharmaceutical