Remote Senior Credit & Collections Concierge

McKesson Corporation; Arizona; À distance; USD 32 000 - 53 000; Plein temps

Résumé du poste

McKesson Corporation is seeking a remote Sr. Credit/Collections Specialist to manage a high-volume accounts receivable portfolio with a focus on white-glove customer service. You will negotiate, resolve issues, and communicate across phone, email, and AI-enabled tools.

The role emphasizes critical thinking, professionalism, and a customer-first approach, with collaboration across internal teams to protect revenue while delivering exceptional service.

Qualifications

• 5+ years delivering concierge white-glove service to priority clients.
• 2+ years in commercial collections.
• Experience handling high-volume AR with a focus on customer experience.

Responsabilités

• Manage a large customer portfolio with priority accounts.
• Provide problem resolution and keep customers informed across channels.

Connaissances

White-glove service

High-volume handling

Negotiation

De-escalation

Communication (verbal)

Communication (written)

multitasking

Outils

AI-enabled tools

Description du poste

McKesson Corporation is seeking a remote Sr. Credit/Collections Specialist to manage a high-volume accounts receivable portfolio with a focus on white-glove customer service. You will negotiate, resolve issues, and communicate across phone, email, and AI-enabled tools.

The role emphasizes critical thinking, professionalism, and a customer-first approach, with collaboration across internal teams to protect revenue while delivering exceptional service.