Senior Credit & Collections Leader – Cash Flow & Growth

Sonova Group; Aurora (IL); Hybride; USD 140 000 - 165 000; Plein temps

Avantages offerts par ce poste

Medical, dental and vision coverage

401k plan with company match

Paid time off and holidays

Hearing aid discount for employees and

Employee Assistance Program

Résumé du poste

Sonova is seeking an experienced Senior Manager, Credit & Collections to lead credit risk management, accounts receivable and collections. This role protects cash flow, minimizes risk, and partners with Sales, Marketing, Finance and other teams to drive efficiency and growth.

You will build a high-performing team, oversee external partners, develop policies and KPIs, and drive automation. The role offers a hybrid work model, competitive benefits, and a pay range of $140,000 to $165,000 per year

Qualifications

• Bachelor’s degree or equivalent experience required.
• Master’s degree or MBA preferred.
• 10+ years of commercial credit and collections experience including 5+ years of leadership.
• Strong knowledge of credit analysis, accounts receivable, collections practices and financial statement analysis.
• Experience developing credit policies, collection strategies and KPIs.
• Advanced Excel and SAP/Power BI proficiency.

Responsabilités

• Lead end-to-end credit and collections, including approvals and dispute escalation.
• Develop and improve credit policies, procedures and controls.
• Drive process improvements and automation to boost efficiency and customer experience.
• Lead and coach credit and collections team members.
• Manage external service partners and contracts.
• Evaluate customer creditworthiness and monitor portfolio risk.
• Develop collection strategies to improve cash flow and reduce write-offs.
• Collaborate with Sales, Marketing, Finance and other teams on billing issues.
• Prepare reporting on AR performance, aging trends and risk.
• Support month-end close, reserves, audits and compliance requirements.

Connaissances

Credit risk management

Accounts receivable

Collections

Credit policy development

People leadership

Leadership

Communication

Analytical thinking

Negotiation

Stakeholder management

Formation

Bachelor’s Degree or equivalent experience

Master’s degree or MBA preferred

Outils

Excel

SAP

Power BI

GetPaid

Description du poste

Sonova is seeking an experienced Senior Manager, Credit & Collections to lead credit risk management, accounts receivable and collections. This role protects cash flow, minimizes risk, and partners with Sales, Marketing, Finance and other teams to drive efficiency and growth.

You will build a high-performing team, oversee external partners, develop policies and KPIs, and drive automation. The role offers a hybrid work model, competitive benefits, and a pay range of $140,000 to $165,000 per year