Senior Credit & Collections Analyst (Remote)

Centric Software, Inc.; United States; Hybrid; USD 70,000 - 110,000; Full time

Job summary

Centric Software is seeking a Senior Credit & Collections Analyst to join our high-performing Finance & Accounting team. This role is critical to the management of global accounts receivable and credit risk in a fast-paced, growth-oriented environment.

The ideal candidate is detail-oriented, well-organized, and proactive, with ownership and accountability. We value collaboration and process improvement in a dynamic setting.

Qualifications

• Strong understanding of collections processes, AR reconciliation, and credit risk assessment.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Excel (pivot tables, VLOOKUPs, basic formulas) and strong analytical capabilities.
• Preferred: Experience with ERP systems such as NetSuite and CRM platforms such as Salesforce (SFDC).
• Prior experience supporting collections during mergers and acquisitions (M&A), including integration of AR balances and customer accounts.
• Experience mentoring or providing guidance to Collections Analysts, including assisting with training, answering process questions, and supporting day-to-day issue resolution.

Responsibilities

• Ensure effective operation of collections activities, including managing and maintaining customer aging reports.
• Escalate collection concerns, disputes, or high-risk accounts to the Sr. Collections Manager.
• Research and resolve past-due invoices and customer discrepancies in a timely manner.
• Reconcile customer accounts, including invoices, credit memos, unapplied cash, and overpayments.
• Advise customers on payment arrangements and strategies for resolution.
• Respond promptly to internal and external inquiries related to invoices, disputes, and payment status.
• Maintain accurate and complete records of collection efforts and customer communications.
• Generate AR reporting and analytics and provide audit support related to Trade AR, including documentation, reconciliations, and variance analysis to support audits, internal reviews, and compliance requirements.
• Perform monthly account reconciliations and support the month-end close process related to Trade Accounts Receivable, including variance research and adjustments.
• Prepare journal entries related to Trade AR.

Skills

Collections processes

AR reconciliation

Credit risk assessment

Communication

Tools

Excel

Outlook

Word

Office 365

NetSuite

Salesforce

Job description

Centric Software is seeking a Senior Credit & Collections Analyst to join our high-performing Finance & Accounting team. This role is critical to the management of global accounts receivable and credit risk in a fast-paced, growth-oriented environment.

The ideal candidate is detail-oriented, well-organized, and proactive, with ownership and accountability. We value collaboration and process improvement in a dynamic setting.