Senior Creative Designer — Training & Communications

Grainger; Lake Forest (IL); Hybrid; USD 73,000 - 122,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

PTO 18 days

Company holidays

401(k) match

Employee discounts

Tuition reimbursement

Student loan help

Financial counseling

Job summary

Grainger seeks a Senior Creative Designer (Training & Communications) to lead the creation of visually compelling, brand-aligned training and communication materials that improve comprehension and adoption across the Fulfillment Network.

The role translates complex operational concepts into graphics, videos, diagrams, and digital assets for learning and change communications. Hybrid onsite in Lake Forest three days a week.

Qualifications

• Bachelor's Degree in Graphic Design, Visual Communications, or a related field or equivalent experience.
• 3+ years of professional design experience in an in-house or agency setting.
• Portfolio demonstrating strategic design thinking and execution across multiple platforms.
• Expertise in Adobe Creative Suite and deep understanding of visual design principles.
• Experience mentoring junior designers and providing constructive critique.
• Experience leading design direction within campaigns and contribute to brand evolution.
• Layout, typography, and communication skills.
• Experience optimizing creative for performance, including A/B testing and iteration.

Responsibilities

• Lead design development for training and communications across eLearning, instructor-led content, job aids, digital signage, SharePoint, and field-facing channels.
• Create, refine, and elevate visual assets, including infographics, process diagrams, templates, motion graphics, microvideos, and screen-based walkthroughs, that align with brand guidelines, accessibility practices, and learning design standards.
• Translate instructional briefs, messaging, complex operational processes, and system changes into clear, impactful creative that improves comprehension, retention, and adoption.
• Collaborate with Instructional Designers, Leadership Development, Professional Skills, Learning Technology, Operations, and other learning and development partners to develop integrated creative solutions for training and communications.
• Provide feedback and guidance to junior designers and project partners on visual approaches for learning materials and contribute to team development.
• Present and explain design rationale to creative leads and business partners, including recommendations that simplify content, reduce cognitive load, and improve accessibility for broad audiences.
• Partner with training and communications stakeholders to ensure visual alignment with learning objectives, change communications, audience needs, and adoption goals.
• Contribute to the improvement of design processes, templates, visual identity, and brand standards across learning and development materials.

Skills

Portfolio thinking

Adobe Creative Suite

Visual design principles

Mentoring

Design direction

Layout and typography

A/B testing

Communication

Education

Bachelor's Degree in Graphic Design or related field

Tools

Adobe Creative Suite

SharePoint

Job description

Grainger seeks a Senior Creative Designer (Training & Communications) to lead the creation of visually compelling, brand-aligned training and communication materials that improve comprehension and adoption across the Fulfillment Network.

The role translates complex operational concepts into graphics, videos, diagrams, and digital assets for learning and change communications. Hybrid onsite in Lake Forest three days a week.