Senior Creative Designer (Training & Communications)

Grainger Businesses; Lake Forest (IL); Hybrid; USD 73,000 - 122,000; Full time

Job summary

W.W. Grainger, Inc. in Lake Forest, IL, is seeking a Senior Creative Designer (Training & Communications) to lead visually compelling, brand-aligned training materials for the Fulfillment Network. This hybrid role onsite 3 days/week emphasizes accessibility and engaging learning design.

You will translate complex concepts into graphics, videos, templates, and walkthroughs, collaborating with instructional designers and L&D partners to support adoption and performance across channels.

Qualifications

• Bachelor's degree or equivalent experience in graphic design.
• 3+ years design experience in in-house or agency setting.
• Portfolio showcasing multiple platforms.
• Expertise with Adobe Creative Suite.
• Experience mentoring junior designers.
• Ability to lead design direction within campaigns.
• Strong layout and typography skills.
• Experience optimizing creative for performance.

Responsibilities

• Lead design development for training and communications across eLearning, instructor-led content, job aids, digital signage, SharePoint, and field-facing channels.
• Create, refine, and elevate visual assets that align with brand guidelines and accessibility practices.
• Translate briefs and system changes into clear creative that improves comprehension and adoption.
• Collaborate with Learning and Development partners to develop integrated creative solutions.
• Provide feedback and guidance to junior designers and project partners.
• Present design rationale to stakeholders and suggest accessible enhancements.
• Partner with stakeholders to ensure visual alignment with objectives and adoption goals.
• Contribute to improvement of design processes, templates, and brand standards.

Skills

Portfolio demonstrating strategic

3+ years professional design

Mentoring junior designers

Leading design direction

Layout and typography

A/B testing and iteration

Education

Bachelor's Degree in Graphic Design or related field

Tools

Adobe Creative Suite

Job description

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Senior Creative Designer (Training & Communications)

Location: LAKE FOREST, IL, US, 60045-5202

Work Location Type: Hybrid

About Grainger

W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working®by serving more than4.6 million customersworldwide with maintenance, repair andoperating(MRO) products and value-added solutions delivered through innovative technology and deep customerexpertise. Known for its commitment to service and purpose-driven culture, the Company reported2025 revenue of$17.9 billion. For more information, visit www.grainger.com.

Compensation

The anticipated base pay compensation range for this position is $73,400.00 – $122,300.00. This role is eligible for an incentive target of up to 10% or $, based on the achievement of individual and company performance objectives in accordance with the current terms of the incentive program which are subject to change.

Rewards and Benefits

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:

• Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
• 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
• 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
• Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
• Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.

For additional information and details regarding Grainger’s benefits, please click on the link below:

The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

The Senior Creative Designer (Training & Communications) is responsible for leading the creation of visually compelling, brand-aligned training and communication materials that improve comprehension, engagement, and adoption across the Fulfillment Network. This role translates complex operational, system, and instructional concepts into clear graphics, videos, diagrams, templates, and digital assets for learning and change communications. The role partners with Leadership Development, Professional Skills, Learning Technology, Operations, Instructional Designers, and other learning and development teams to support business objectives while maintaining accessible, consistent design standards.

This is a hybrid position that is based onsite in Lake Forest 3 days a week.

You Will

• Lead design development for training and communications across eLearning, instructor-led content, job aids, digital signage, SharePoint, and field-facing channels.
• Create, refine, and elevate visual assets, including infographics, process diagrams, templates, motion graphics, microvideos, and screen-based walkthroughs, that align with brand guidelines, accessibility practices, and learning design standards.
• Translate instructional briefs, messaging, complex operational processes, and system changes into clear, impactful creative that improves comprehension, retention, and adoption.
• Collaborate with Instructional Designers, Leadership Development, Professional Skills, Learning Technology, Operations, and other learning and development partners to develop integrated creative solutions for training and communications.
• Provide feedback and guidance to junior designers and project partners on visual approaches for learning materials and contribute to team development.
• Present and explain design rationale to creative leads and business partners, including recommendations that simplify content, reduce cognitive load, and improve accessibility for broad audiences.
• Partner with training and communications stakeholders to ensure visual alignment with learning objectives, change communications, audience needs, and adoption goals.
• Contribute to the improvement of design processes, templates, visual identity, and brand standards across learning and development materials.

You Have

• Bachelor's Degree in Graphic Design, Visual Communications, or a related field or equivalent experience
• 3+ years of professional design experience in an in-house or agency setting.
• Portfolio demonstrating strategic design thinking and execution across multiple platforms
• Expertise in Adobe Creative Suite and deep understanding of visual design principles
• Experience mentoring junior designers and providing constructive critique
• Experience leading design direction within campaigns and contribute to brand evolution
• Layout, typography, and communication skills
• Experience optimizing creative for performance, including A/B testing and iteration

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal opportunity workplace.

We are committed to fostering an inclusive, accessible work environment that includes both providing reasonable accommodations to individuals with disabilities during the application and hiring process as well as throughout the course of one’s employment, should you need a reasonable accommodation during the application and selection process, including, but not limited to use of our website, any part of the application, interview or hiring process, please advise us so that we can provide appropriate assistance.