Senior Corporate Lending Operations Supervisor (Global)

Westpac; New York (NY); On-site; USD 100,000 - 120,000; Full time

Benefits offered by this job

Private Medical Insurance

401(k) with company match

Generous leave provisions

Job summary

Westpac in New York City seeks a Supervisor for Institutional Banking & Capital Solutions (IBCS) Operations to lead a high-performing team focused on market-leading service for internal and external IBCS customers.

You will help manage end-to-end loan processing, collaborate with Credit Risk and Treasury, and drive operational excellence across the regional branches in New York, London, and Frankfurt.

Qualifications

• Knowledge of corporate lending is beneficial.
• Operational experience would be highly beneficial.
• Ability to work on a variety of tasks and prioritise accordingly.
• Ability to make decisions and own them.

Responsibilities

• Work closely with Credit Risk, Lending Service and TCS to create end-to-end processing.
• Contribute to a risk-aware culture with a no surprises approach.
• Actively contribute to daily servicing requirements and improve service levels (IGNITE).
• Oversee deal origination, loan and settlement processing in LoanIQ.
• Escalate incidents and log customer complaints; ensure handovers to relevant teams.

Skills

Operational experience

Knowledge of corporate lending

Multi-tasking

Education

Bachelor's Degree in a relevant field

Job description

Westpac in New York City seeks a Supervisor for Institutional Banking & Capital Solutions (IBCS) Operations to lead a high-performing team focused on market-leading service for internal and external IBCS customers.

You will help manage end-to-end loan processing, collaborate with Credit Risk and Treasury, and drive operational excellence across the regional branches in New York, London, and Frankfurt.