Senior Copy & Print Operations Lead

Opensity solutions; Philadelphia (Philadelphia County); On-site; USD 21,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid Time Off

Job summary

Opensity Solutions seeks a Lead Service Specialist to support legal operations, document production, mail services, and client support within a fast-paced law firm environment. You will act as a subject matter expert and trusted client resource, driving service standards and operational excellence.

The role requires 1–3 years of relevant experience, strong MS Office skills, and the ability to lift 40 lbs. Work hours are 12:00 PM–9:00 PM, Monday–Friday, in a law firm setting.

Qualifications

• High School Diploma or equivalent required.
• Minimum of 1-3 years of business professional experience in office services or related service environment.
• Strong customer service focus with experience in client-facing roles.

Responsibilities

• Deliver exceptional client service as a trusted resource for clients and colleagues.
• Coordinate copy, print, scanning, binding, and finishing tasks to meet quality standards.
• Manage mail, shipping, and parcel delivery with attention to deadlines and accuracy.

Skills

Customer service

MS Office

Operational coordination

Education

High School diploma or equivalent

Job description

Opensity Solutions seeks a Lead Service Specialist to support legal operations, document production, mail services, and client support within a fast-paced law firm environment. You will act as a subject matter expert and trusted client resource, driving service standards and operational excellence.

The role requires 1–3 years of relevant experience, strong MS Office skills, and the ability to lift 40 lbs. Work hours are 12:00 PM–9:00 PM, Monday–Friday, in a law firm setting.