Senior Coordinator, Event Operations

MLB; Washington (District of Columbia); On-site; USD 56,000 - 58,000; Full time

Job summary

An established industry player is seeking a Senior Coordinator to assist in executing events at a prominent sports venue. This role involves leading operations for various internal and game-day events, ensuring high-quality production and customer satisfaction. The ideal candidate will be highly organized, possess excellent communication skills, and have a background in event production. Join a dynamic team and contribute to memorable experiences at the ballpark, while enjoying a comprehensive benefits package and competitive salary. This is a fantastic opportunity for those passionate about event management in a vibrant sports environment.

Benefits

Paid vacation and sick leave

Medical, dental, vision insurance

401(k) and pension plan

Access to complimentary tickets

Employee discounts

Free onsite fitness center

Qualifications

• 1-2 years of experience in event production and operational management.
• Familiarity with event management terminology and floor plan layouts.

Responsibilities

• Serve as operational contact for internal events at Nationals Park.
• Manage execution of events from development to post-event review.

Skills

Event Production

Operational Management

Collaboration

Communication Skills

Organizational Skills

Detail Orientation

Education

Bachelor’s Degree in Business Administration

Bachelor’s Degree in Hospitality

Bachelor’s Degree in Communications

Tools

Momentous Systems (Ungerboeck)

MS Office (Outlook, Excel, Word, PowerPoint)

Job description

Summary:

Reporting to the Director, Event Operations, the Senior Coordinator will assist the Ballpark Operations events department with the execution of events at Nationals Park. The Senior Coordinator will primarily serve as the lead operator and point of contact for internal and game-day events.

Essential Duties and Responsibilities:

Event Execution

• Serve as the operational contact for the majority of internal events at Nationals Park such as training and hiring fairs, community related initiatives, prospecting events, and other additional internal development events.
• Execute special events occurring on game days such as special ticket activations, private groups, and other internal related events.
• Manage the execution of events from the development phase through post-event review to ensure efficient and high-quality event production leading to customer satisfaction
• Schedule and attend client site visits to develop event logistics within contracted and budgeted requirements. Receival approval from clients on necessary event documents such as event layouts.
• Work with vendors and within contract stipulations to ensure seamless load-in and load-out for events.
• Develop staffing plans related to each specific event with Nationals Park’s internal and external partners to support specific event related needs.
• Work with Nationals Park facilities, grounds, security, and additional ballpark operations departments on specific facility related items necessary for each event.
• Coordinate with Levy Restaurants on the execution of all food and beverage elements related to each specific event.
• Utilize Momentous Software to input all necessary event related information such as event space diagrams, staff notes, and facility requests.
• Support the Nationals Park Event Operations team in the execution of large-scale special events such as full-park and post-game concerts.

Other

• Oversee the Event Operations inventory of special event equipment including linens, wristbands, and A/V equipment.
• Assist in the scheduling of suite and space bookings through the Nationals Park facility report booking system.
• Participate in yearly budgeting and planning for event equipment, furniture, and other items.
• Other duties as assigned.

Requirements:

Minimum Education and Experience Requirements

• Bachelor’s Degree in Business Administration, Hospitality, Communications, or other related field
• Minimum of 1-2 years of experience in event production and operational management (including internships).

Knowledge, Skills, and Abilities necessary to perform essential functions

• Must be highly organized and detailed oriented.
• Proven ability to effectively collaborate with internal team, cross-functional team, and external parties.
• Demonstrated ability to assist in the coordination of a wide variety of public and private events.
• Demonstrated ability to be resourceful and dependable.
• Must be familiar with floor plan layouts and event management terminology.
• Must have excellent oral and written communication skills as well as excellent interpersonal skills.
• Knowledge and proficiency in Internet communications technologies, (e-mail, Web, etc.) and MS Office applications (Outlook, Excel, Word, PowerPoint).
• Knowledge of Momentous Systems (Ungerboeck) and Social Tables preferred but not required.

Physical/Environmental Requirements

• Office: Working conditions are normal for an office environment. Work will require frequent weekend and/or evening work.
• Game-Day and Event: Job requires employee to function in a high activity and heavily crowded outdoor professional sports venue. May work at heights. Employee will be exposed to inclement weather of varying degrees. While performing the duties of this job, the employee is regularly required to stand for long periods of time, walk long distances, and climb up/down stairs. The employee is required to stoop, kneel, crouch, or sit and must lift and/or move up to 45 pounds.

Compensation:

The projected annual salary range for this position is $56,000 - $58,000 per year. Actual pay is based on several factors, including but not limited to the applicant’s: qualifications, skills, expertise, education/training, certifications, and other organization requirements. Starting salaries for new employees are frequently not at the top of the applicable salary range.

Benefits:

The Nationals offer a competitive and comprehensive benefits package that presently includes:

• Paid vacation and sick leave, paid holidays throughout the year and a holiday break in December
• Medical, dental, vision, life and AD&D insurance
• Short- and long-term disability insurance
• Flexible spending accounts
• 401(k) and pension plan
• Access to complimentary tickets to Nationals home games
• Employee discounts
• Free onsite fitness center

Equal Opportunity Employer:

The Nationals are dedicated to offering equal employment and advancement opportunities to all individuals regardless of their race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, family responsibilities, matriculation, political affiliation, genetic information, disability, or any other protected characteristic under applicable law.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.