Event/Conference Specialist 2

TalentBurst; Springfield (MA); Remote; USD 55,000 - 85,000; Full time

Job summary

Join a forward-thinking company as an Event Technology Consultant/Specialist, where you will enhance the attendee experience through innovative event technology solutions. This role focuses on utilizing the Cvent platform to create engaging registration sites and mobile applications, ensuring seamless event execution. You will work closely with clients, providing expert guidance and support to meet their event goals. If you are tech-savvy, detail-oriented, and passionate about delivering exceptional service, this opportunity is perfect for you. Be part of a dynamic team that is committed to making events memorable and impactful.

Qualifications

• 3-5 years of experience with Cvent platform.
• Basic knowledge of HTML, CSS, and graphic design.
• Strong technical and data management skills.

Responsibilities

• Build and maintain registration sites and mobile apps within Cvent.
• Consult with clients on event technology solutions.
• Manage reporting and data within the system.

Skills

Cvent platform

HTML

CSS

MS Office

Database management

Technical skills

Android and iOS user interfaces

Education

College degree or equivalent experience

Tools

Airtable

Job description

Event/Conference Specialist 2
Location: Remote/WFH
Duration: 8 Months+

We're passionate about helping millions of people find financial freedom and this passion has driven our approach to developing highly interactive digital experiences for our customers. The Event Technology Consultant/Specialist sits on the Event and Conference Management Team. The primary focus of this role is to support the attendee management and pre-event and on-site experience process within Cvent - specifically the development of the meeting registration sites, attendee hub event apps, surveys, and reporting.

To help us achieve our mission, we are hiring an Event Technology Consultant/Specialist to join our team.

What great looks like in this role
Our ideal Event Technology Consultant/Specialist candidate is techy savvy and client focused with familiarity of corporate event planning standards. You'll use your skills to improve the event technology journey for clients through creative platform solutions. You're also deadline oriented to ensure we meet event deadlines.

Objectives of this role
Understand and Implement Cvent Event Software.
Understand meeting objectives and event technology platform capabilities to guide clients on website development including but not limited to complex multi-participant–type meetings; meetings with multiple session/activity options, and VIP meetings.
Maintain platform data and produce quality reports to fulfill the budget owners' needs.
Daily and monthly responsibilities
Build and maintain registration sites, email communications, mobile apps, reporting portal, virtual event platform, and surveys within the Cvent platform in alignment with Financial's brand standards.
This position will consult with clients both internal and external on how event technology solutions can best achieve program goals and provide guidance on event technology design and best practices.
Consultation with Meeting Planner and Meeting Owner to educate teams on all event technology needs of the meeting or event.
Quick turnaround on tasks to meet or exceed all client deadline expectations
Keep project plans updated in Airtable.
Work with event technology contractors to assign and manage workload
Manage and maintain relationships with event technology partners as assigned
Manage reporting and data within the system to ensure we have accurate records.
Staying up to date with new technology releases and implement new product updates.
Maintain technology integration of credit card processing and reporting
Support API integrations within event technology platform
Create and manage technology timelines for meetings and events
Understand and implement general event technology tasks - create, edit, delete, manage user profiles, analytics

Skills:
3-5 Years of experience with Cvent platform
Basic knowledge and HTML, CSS, and graphic design
Proficient in MS Office - Word, Excel, Outlook, and PowerPoint
Experience with database management programs
Proven ability to manage multiple tasks and balance client needs
Possess strong technical and data management skills
Possess an understanding of Android and iOS user interfaces and ecosystems to aid in the downloading, installation, content display and use of mobile applications
Must be available to work east coast hours.

Preferred qualifications
Strong communication skills with clients and internal team members that is clear, concise, and professional
Build strong relationships and comfortable working with different personalities
Creative and pro-active problem-solver
Experience with a project management platform such as Airtable
Cvent certifications a plus
Education: College degree or equivalent experience