Senior Convention Services Leader

APR Consulting; Las Vegas (NV); On-site; USD 115,000 - 130,000; Full time

Job summary

An established industry player is seeking a Senior Convention Services Manager to oversee the success of conventions and events in a vibrant city. This role requires a proactive individual who can manage customer relationships, coordinate contracts, and ensure seamless execution of events. You will work closely with various hotel departments to foster positive client interactions and drive satisfaction scores. If you thrive in a dynamic environment and have a passion for hospitality, this position offers an exciting opportunity to make a significant impact in the event management space.

Qualifications

• 4+ years in hotel industry with 2+ years in convention services.
• Proficient in Microsoft Office and hotel operating systems.

Responsibilities

• Manage customer relationships and ensure high satisfaction.
• Coordinate and execute group contracts for events.

Skills

Customer Relationship Management

Event Coordination

Upselling Techniques

Analytical Skills

Communication Skills

Education

Bachelor’s degree in Hotel Management

Business Administration

Marketing or Communications

Tools

Microsoft Office

Delphi FDC

LMS or other hotel operating systems

Meeting Matrix

Job description

An established industry player is seeking a Senior Convention Services Manager to oversee the success of conventions and events in a vibrant city. This role requires a proactive individual who can manage customer relationships, coordinate contracts, and ensure seamless execution of events. You will work closely with various hotel departments to foster positive client interactions and drive satisfaction scores. If you thrive in a dynamic environment and have a passion for hospitality, this position offers an exciting opportunity to make a significant impact in the event management space.