Senior Control Manager - Risk, Compliance & Automation

Next Frontier Capital; Columbus (OH); On-site; USD 110,000 - 150,000; Full time

Job summary

JPMorganChase in the United States is seeking a Sr. Associate Control Manager within the Consumer and Community Banking (CCB) organization to identify and mitigate compliance and operational risks.

You will collaborate with business executives to design and implement effective control strategies, ensuring our operations are secure and efficient. Your work will directly contribute to the firm's success and help maintain our reputation for excellence.

Qualifications

• 5+ years working in financial services, with experience in controls, audit, quality assurance, or operational risk management.
• Risk Management & Controls Independently applies risk management practices in routine situations, voices concerns, executes escalation procedures, and assists others with standard risk matters.
• Change Management: Utilizes change management resources, applies standard approaches to minimize disruption, supports stakeholders through moderate change, and escalates complex matters when needed.
• Influence: Influences others using facts and data, facilitates mutually acceptable solutions, engages productively across the business, and escalates complex matters when necessary.
• Internal Stakeholder Management: Establishes productive relationships with internal stakeholders, communicates proactively, adapts to stakeholder needs, and assists with stakeholder engagement.
• Communication & Presentation Skills: Independently creates and delivers effective presentations using sound design principles, writes executive summaries and key messages with clarity, and actively listens and summarizes discussions to drive alignment.
• Teamwork: Accepts responsibility for individual and team outcomes, collaborates across functions, promotes an inclusive environment, and works productively with peers and stakeholders.
• Knowledge Sharing & Lessons Learned: Independently captures and documents project insights, participates in knowledge sharing, applies lessons learned to improve work quality, and assists others with documentation.
• Analytical Thinking & Decision Making: Analyzes routine and moderately complex data, critically evaluates information and alternatives, identifies key issues and patterns, engages stakeholders, and delivers timely, fact-based decisions while assisting others with analytical tasks.

Responsibilities

• Partner with and advise stakeholders to analyze risks and controls across the business, proactively find gaps or new risks, and identify root causes to advise solutions.
• Design, set up, and monitor controls leveraging automation, AI, and data analytics to build a proactive risk culture.
• Review and provide program data (such as KRI/KPI), use analytics and visualization tools, and create reports to support business decisions.
• Take active ownership of Risk & Control Self-Assessments by leading process walkthroughs and mapping exercises with different teams.
• Lead or support control program projects, ensuring regulatory compliance and addressing key risks, while identifying and driving improvements through new technology.
• Bring in skills like digital risk management, agile ways of working, and automation to keep the organization moving forward.

Skills

Risk Management

Change Management

Influence

Internal Stakeholder Management

Communication & Presentation Skills

Teamwork

Knowledge Sharing & Lessons Learned

Analytical Thinking & Decision Making

Job description

JPMorganChase in the United States is seeking a Sr. Associate Control Manager within the Consumer and Community Banking (CCB) organization to identify and mitigate compliance and operational risks.

You will collaborate with business executives to design and implement effective control strategies, ensuring our operations are secure and efficient. Your work will directly contribute to the firm's success and help maintain our reputation for excellence.