Senior Risk & Controls Leader – Automation & Analytics

JPMorgan Chase & Co.; Jacksonville (FL); On-site; USD 120,000 - 160,000; Full time

Job summary

JPMorganChase in Jacksonville, FL invites a Senior Associate Control Manager to lead compliance and risk initiatives within Consumer and Community Banking. You will partner with executives to design controls, deploy automation, and strengthen the firm's control environment.

The role emphasizes risk assessment, data analytics, and clear reporting to support decision making, with a focus on proactive risk culture and regulatory compliance across lines of business.

Qualifications

• 5+ years working in financial services, with experience in controls, audit, quality assurance, or operational risk management.
• Risk Management & Controls Independently applies risk management practices in routine situations, voices concerns, executes escalation procedures, and assists others with standard risk matters.
• Change Management: Utilizes change management resources, applies standard approaches to minimize disruption, supports stakeholders through moderate change, and escalates complex matters when needed.
• Influence: Influences others using facts and data, facilitates mutually acceptable solutions, engages productively across the business, and escalates complex matters when necessary.
• Internal Stakeholder Management: Establishes productive relationships with internal stakeholders, communicates proactively, adapts to stakeholder needs, and assists with stakeholder engagement.
• Communication & Presentation Skills: Independently creates and delivers effective presentations using sound design principles, writes executive summaries and key messages with clarity, and actively listens and summarizes discussions to drive alignment.
• Teamwork: Accepts responsibility for individual and team outcomes, collaborates across functions, promotes an inclusive environment, and works productively with peers and stakeholders.
• Knowledge Sharing & Lessons Learned: Independently captures and documents project insights, participates in knowledge sharing, applies lessons learned to improve work quality, and assists others with documentation.

Responsibilities

• Partner with and advise stakeholders to analyze risks and controls across the business, proactively find gaps or new risks, and identify root causes to advise solutions.
• Design, set up, and monitor controls using automation, AI, and data analytics to build a proactive risk culture.
• Review and provide program data (such as KRI/KPI), use analytics and visualization tools, and create reports to support business decisions.
• Take active ownership of Risk & Control Self-Assessments by leading process walkthroughs and mapping exercises with different teams.
• Lead or support control program projects, ensuring regulatory compliance and addressing key risks, while identifying and driving improvements through new technology.
• Bring in skills like digital risk management, agile ways of working, and automation to keep the organization moving forward.

Skills

Change Management

Influence

Internal Stakeholder Management

Communication & Presentation

Teamwork

Analytical Thinking

Knowledge Sharing

Job description

JPMorganChase in Jacksonville, FL invites a Senior Associate Control Manager to lead compliance and risk initiatives within Consumer and Community Banking. You will partner with executives to design controls, deploy automation, and strengthen the firm's control environment.

The role emphasizes risk assessment, data analytics, and clear reporting to support decision making, with a focus on proactive risk culture and regulatory compliance across lines of business.