Senior Contracts & Operations Manager

JLL; Arlington (VA); On-site; USD 127,000 - 155,000; Full time

Benefits offered by this job

401(k) plan with matching

Medical, Dental & Vision

Paid parental leave

Paid Time Off

Daily Pay

Job summary

JLL is seeking a Contracts Manager to oversee the contract lifecycle from negotiations through renewal and termination. The role emphasizes business operations, risk mitigation, and centralized contract management across regions.

You will draft and negotiate agreements with risk, legal, tax, and business stakeholders while focusing on operational efficiency. The position is onsite in Arlington, VA with responsibilities including training, process improvement, and cross-functional collaboration

Qualifications

• Bachelor's degree or equivalent in business, operations, procurement, or related field (legal background not required).
• 7–10 years of experience in procurement, procurement operations, negotiations, contract management, or related fields.
• Understanding of contract types, composition, use, impact, and scope from a business operations perspective.
• High level of critical thinking and problem solving with ability to work autonomously.
• Ability to manage multiple priorities and deliver results in a fast-paced environment.
• Highly collaborative with strong interpersonal skills and excellent customer service track record.
• Excellent verbal and written communication skills.

Responsibilities

• Lead oversight of entire contract lifecycle from negotiation and execution to renewal and termination with cross-functional partners.
• Draft, review, and negotiate a wide range of agreements in local and international contexts from a business operations perspective.
• Identify and mitigate potential risks in contract terms for facility management and design/construction contracts.
• Ensure compliance with client standards and regulatory requirements for renewals, amendments, and terminations while maintaining centralized systems.
• Conduct training sessions on contract management best practices and continuous improvement.
• Provide support to project teams during contract lifecycle for expeditious review and execution.
• Report on and improve key metrics with leadership visibility through contract management systems.

Skills

Contract concepts

Critical thinking

Multitasking

Collaboration

Customer service

Communication

Education

Bachelor's degree or equivalent

Job description

JLL is seeking a Contracts Manager to oversee the contract lifecycle from negotiations through renewal and termination. The role emphasizes business operations, risk mitigation, and centralized contract management across regions.

You will draft and negotiate agreements with risk, legal, tax, and business stakeholders while focusing on operational efficiency. The position is onsite in Arlington, VA with responsibilities including training, process improvement, and cross-functional collaboration