Senior Contracts Manager: SaaS & AI-Driven Deals (Remote)

United States Digital Space LLC; United States; Remote; USD 124,000 - 155,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Job summary

the company is seeking a Senior Contracts Manager to independently manage a broad portfolio of customer, vendor, partnership, and other commercial agreements within a fast‑growing SaaS environment. You will serve as a trusted adviser to Sales, Deal Desk, Procurement, Privacy, Security, and Finance, ensuring practical risk management and customer experience at scale.

You will guide negotiations across terms of service, data processing agreements, and related documents while leveraging AI tools to

Qualifications

• Experience negotiating and managing commercial technology agreements.
• Ability to independently draft and negotiate complex contracts across multiple document types.
• Strong commercial judgment and risk assessment.
• Experience with AI-assisted workflows in contract review is a plus.

Responsibilities

• Independently draft, review, negotiate, and manage a high volume of commercial agreements within the company’s contracting playbooks, approval framework, and risk tolerances.
• Lead negotiations involving SaaS order forms, terms of service, master services agreements, data processing agreements, service level agreements, amendments, renewals, trials, AI-related terms, termination agreements, and related customer documents.
• Review and negotiate vendor, supplier, and service-provider agreements, coordinating with Procurement, Privacy, Security, Finance, and business owners based on the services involved and the risks presented.
• Support technology partnerships, integrations, referral programs, sponsorships, events, speaker engagements, and other strategic or marketing relationships.
• Serve as a primary point of contact between Legal and business stakeholders, providing practical guidance on contract structure, risk allocation, negotiation strategy, approval requirements, and escalation paths.
• Exercise independent judgment to resolve matters within established parameters and promptly escalat material legal, financial, privacy, security, product, or operational risks with a concise analysis and recommended approach.
• Partner with Privacy, Security, Product, Finance, and other subject‑matter experts to ensure contractual commitments are accurate, operationally feasible, properly approved, and tracked where appropriate.
• Manage numerous concurrent negotiations with strong prioritization, responsiveness, and ownership from intake through signature.
• Maintain accurate contract records, approvals, metadata, and final documentation across Ironclad, Salesforce, Zip, and related systems.
• Identify recurring negotiation patterns, operational friction, and emerging risks, and translate those observations into improvements to templates, playbooks, fallback positions, training, and self‑service resources.
• Use approved AI and legal technology tools to accelerate contract review, compare proposed language against playbooks, identify issues, support drafting, summarize negotiations, and improve reporting and workflow efficiency.
• Help develop meaningful reporting on contract volume, cycle time, negotiation trends, escalations, and other indicators that can improve the contracting function and the broader business.
• Stay informed about developments affecting commercial contracting, SaaS businesses, data privacy, AI‑enabled products, and contracting technology.

Skills

SaaS negotiations

Contract management

Cross-functional collaboration

Risk assessment

AI-enabled workflows

Tools

Ironclad

Salesforce

Zip

Google Workspace

Slack

Excel

Job description

the company is seeking a Senior Contracts Manager to independently manage a broad portfolio of customer, vendor, partnership, and other commercial agreements within a fast‑growing SaaS environment. You will serve as a trusted adviser to Sales, Deal Desk, Procurement, Privacy, Security, and Finance, ensuring practical risk management and customer experience at scale.

You will guide negotiations across terms of service, data processing agreements, and related documents while leveraging AI tools to