Senior Content Designer - Conversational UX & Strategy

HireTalent; United States; Remote; USD 90,000 - 150,000; Full time

Job summary

HireTalent is seeking a Senior Content Designer to shape engaging, accessible conversational experiences across digital products. You’ll craft dialogue, prompts, and taxonomies, turning complex information into clear, user-friendly content.

You’ll collaborate with conversation designers, product teams, developers, and legal/compliance to ensure consistency, accessibility, and regulatory alignment. A portfolio is required, with 5+ years in content design, content strategy, or UX writing.

Qualifications

• 5+ years of experience in Content Design, Content Strategy, UX Writing, or a related field.
• Portfolio required with application and resume.
• Experience working in a regulated or compliance-driven environment.
• Familiarity with Agile collaboration and tools such as Jira.
• Experience with Google conversational platforms or similar conversational technologies.

Responsibilities

• Create and manage content for conversational experiences, including dialogue, prompts, error messaging, navigation, and contextual guidance.
• Develop and refine content strategies, information architecture, content types, terminology systems, and voice & tone.
• Partner with conversation designers, product designers, product managers, developers, legal teams, and other stakeholders.
• Translate complex concepts into clear, concise, accessible content and taxonomies.
• Audit and inventory content to identify quality, compliance, branding, and standards gaps.
• Use user feedback, analytics, and testing to continuously improve conversational content.
• Maintain and evolve digital content guidelines, standards, tools, and processes.
• Ensure content aligns with accessibility, compliance, brand, research, and digital experience standards.

Skills

Content Design

Content Strategy

UX Writing

Google conversational platforms

Portfolio required

Regulated/compliance experience

Tools

Jira

Job description

HireTalent is seeking a Senior Content Designer to shape engaging, accessible conversational experiences across digital products. You’ll craft dialogue, prompts, and taxonomies, turning complex information into clear, user-friendly content.

You’ll collaborate with conversation designers, product teams, developers, and legal/compliance to ensure consistency, accessibility, and regulatory alignment. A portfolio is required, with 5+ years in content design, content strategy, or UX writing.