Senior Content Designer, Co-Brand Cards

JPMorgan Chase & Co.; New York (NY); On-site; USD 90,000 - 120,000; Full time

Job summary

JPMorgan Chase & Co. in New York seeks a Content Design Senior Associate to shape product content and customer confidence across Co-Brand Card offerings.

You will design, organize, and structure content within an UX framework, collaborating with Product, Engineering, Legal, and Marketing to ensure narrative consistency. Responsibilities include developing content strategies, building scalable content taxonomies, adopting brand voice, and driving content delivery at scale while measuring impact

Qualifications

• 3+ years in content design for digital products and platforms.
• Experience creating content architectures and storytelling.
• Applying accessibility guidelines and inclusive design.

Responsibilities

• Develop and implement content strategies for products and features with UX principles and business objectives
• Collaborate with cross-functional teams to create engaging, user-friendly content for diverse audiences
• Create content taxonomies to refine content organization and structure
• Adopt brand voice to communicate complex concepts clearly
• Analyze content performance and make data-driven recommendations
• Architect scalable content systems with governance and versioning
• Drive content delivery at scale across partner programs with SLAs
• Communicate complex decisions to gain stakeholder buy-in

Skills

Content design

Editing & writing

Accessibility

Iterative design

Content platforms

Inclusive language

Content operations

Design systems

Regulatory content

Communications audit

Tools

Figma

Job description

JPMorgan Chase & Co. in New York seeks a Content Design Senior Associate to shape product content and customer confidence across Co-Brand Card offerings.

You will design, organize, and structure content within an UX framework, collaborating with Product, Engineering, Legal, and Marketing to ensure narrative consistency. Responsibilities include developing content strategies, building scalable content taxonomies, adopting brand voice, and driving content delivery at scale while measuring impact