Senior Contact Center Solutions Architect - Remote (Govt)

Maximus

Tysons (VA)

On-site

USD 198,000 - 297,000

Full time

8 days ago

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Job summary

Maximus in Tysons, VA is seeking a senior Solution Architect to lead design and strategy for large government pursuits, spanning cloud, on-premises, and hybrid contact center solutions. You will translate client requirements into architecture views and guide cross-functional teams through implementation.

Responsibilities include leading solution reviews, interfacing with pricing, and mentoring architects while delivering measurable technical wins and compliant, cost-realistic proposals to

Qualifications

Bachelor's degree in related field; 10-12 years of experience.
Experience across government programs and capture/bid processes.
Expertise in estimation techniques and competitive analysis.

Responsibilities

Lead solution design for large, complex government pursuits.
Design cloud, on-premises, and hybrid contact center solutions.
Develop transition plans and knowledge transfer activities.
Present concepts to senior leadership and customers.

Skills

Solution Architecture

Proposal Development

People Leadership

Cloud Architecture

Education

Bachelor's degree

Master's degree preferred

Tools

AWS

Azure

Google Cloud

ServiceNow

Job description

Responsibilities include leading solution reviews, interfacing with pricing, and mentoring architects while delivering measurable technical wins and compliant, cost-realistic proposals to

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