Senior Construction Liability Claims Specialist

Travelers; Diamond Bar (CA); On-site; USD 86,000 - 141,000; Full time

Benefits offered by this job

Health Insurance

401(k) matching

Paid Time Off 20 days + 9 holidays

Wellness program

Volunteer program

Job summary

Travelers is seeking a qualified professional in California to investigate, evaluate, reserve, negotiate and resolve complex liability and property damage claims. The role focuses on high-severity files with guidance from management and collaboration with field partners.

You will handle file analysis, maintain timely communications with insureds, and ensure compliance with internal and state regulations, while leveraging litigation resources to optimize outcomes.

Qualifications

• Bachelor's degree required; strong knowledge of claims and litigation processes.
• 3 years business experience.
• Advanced level knowledge and skill in claim and litigation.
• Strong negotiation and customer service skills.
• Understanding of policy language, exclusions, ISO forms and litigation management.
• Extensive claim/technical expertise for complex claims.

Responsibilities

• Directly handle assigned severe claims.
• Provide quality customer service and ensure file quality and coverage analysis.
• Investigate claims with insureds and other parties to determine liability and damages.
• Establish indemnity and expense reserves; develop litigation plan.
• Negotiate disposition of claims and manage litigated cases.
• Attend depositions, mediations, and trials as needed.

Skills

Bachelor's Degree

Liability claims

Negotiation

Customer service

Litigation knowledge

Education

Bachelor's Degree

Insurance License (may be required)

Job description

Travelers is seeking a qualified professional in California to investigate, evaluate, reserve, negotiate and resolve complex liability and property damage claims. The role focuses on high-severity files with guidance from management and collaboration with field partners.

You will handle file analysis, maintain timely communications with insureds, and ensure compliance with internal and state regulations, while leveraging litigation resources to optimize outcomes.