Senior Construction Liability Claims Expert

Travelers Canada; Diamond Bar (CA); On-site; USD 86,000 - 141,000; Full time

Benefits offered by this job

Health Insurance

401(k) Matching

Pension Plan

Paid Time Off

Wellness Program

Job summary

Travelers seeks an experienced liability claims professional to investigate, evaluate, reserve, negotiate and resolve severe Bodily Injury and Property Damage claims. You will manage the claims lifecycle with attention to policy language and regulatory compliance, coordinating with insureds, claimants and experts to determine liability and damages.

The role emphasizes quality service, timely communication, and strategic use of resources to achieve fair outcomes.

Qualifications

• Bachelor's Degree required; strong litigation knowledge and negotiation skills.
• Extensive claim experience with liability and complex file handling.
• Ability to manage claims independently and communicate complex data clearly.

Responsibilities

• Directly handles assigned severe claims with oversight.
• Negotiate dispositions with insureds or claimants and their representatives.
• Investigate claims with relevant parties to determine liability and damages.
• Maintain claim files and ensure timely, quality file documentation.
• Coordinate with internal/external resources for investigations and litigation management.

Skills

Strong negotiation skills

Customer service skills

Communication skills

Litigation management

Analytical thinking

Education

Bachelor's Degree

High School Diploma or GED

Job description

Travelers seeks an experienced liability claims professional to investigate, evaluate, reserve, negotiate and resolve severe Bodily Injury and Property Damage claims. You will manage the claims lifecycle with attention to policy language and regulatory compliance, coordinating with insureds, claimants and experts to determine liability and damages.

The role emphasizes quality service, timely communication, and strategic use of resources to achieve fair outcomes.