Senior Construction Defect Claims Lead - Technical Expert

Argonaut Management Services, Inc; Little Rock (AR); On-site; USD 150,000 - 180,000; Full time

Job summary

Argo Group is seeking a Senior Construction Defect Technical Claims Specialist Team Lead to adjudicate complex construction defect claims from designated offices or remotely where allowed. This 100% in-office role emphasizes collaboration, accuracy, and profitability through strong claim management.

The candidate will oversee complex settlements, manage litigation, and lead a team to deliver superior client outcomes while maintaining licensing in multiple jurisdictions.

Qualifications

• Seven years' experience adjudicating construction defect claims with exposure of $100,000 or more.
• Bachelor's degree required; two or more insurance designations or four extra years may substitute for degree.
• Ability to obtain additional licenses in multiple jurisdictions within 3 months of hire.

Responsibilities

• Adjudicate construction defect claims at high authority limits with complex technical impact.
• Gather, analyze, and investigate information to resolve issues.
• Report trends to senior management and underwriters.

Skills

Construction defects knowledge

Customer service

Communication skills

Judgment

Negotiation

Time management

MS Office

Licenses (jurisdictions)

Education

Bachelor's degree

Insurance designations

Tools

MS Office Suite

Job description

Argo Group is seeking a Senior Construction Defect Technical Claims Specialist Team Lead to adjudicate complex construction defect claims from designated offices or remotely where allowed. This 100% in-office role emphasizes collaboration, accuracy, and profitability through strong claim management.

The candidate will oversee complex settlements, manage litigation, and lead a team to deliver superior client outcomes while maintaining licensing in multiple jurisdictions.