Senior Construction Defect Claims Examiner (Remote)

Howden; New York (NY); Remote; USD 130,000 - 160,000; Full time

Job summary

DUAL North America is seeking a Sr. Casualty Claims Examiner in Construction Defect to independently manage low to moderate exposure claims for residential and commercial projects.

Investigate claims, analyze policy coverages, draft coverage letters, and negotiate settlements while ensuring compliance with regulatory requirements. The role requires licensure in required states, 2–7 years of construction defect claims experience, and proficiency in MS Office.

Qualifications

• Bachelor’s degree preferred.
• Licensure in all required states or ability to become licensed.
• 2–7 years of construction defect claims experience preferred.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Knowledge of industry trends and legal developments affecting claims handling.
• Ability to manage multiple claims and competing priorities.
• Self-motivation and attention to detail.

Responsibilities

• Initiate timely contact with all parties upon claim assignment.
• Handle low to moderate exposure construction defect claims for residential and commercial projects.
• Analyze insurance policies to determine applicable coverage.
• Draft and issue coverage position letters.
• Negotiate settlements.
• Ensure compliance with state regulations and internal policies.
• Coordinate with defense counsel and experts while managing litigation plans and budgets.
• Maintain thorough documentation of all claim activities and decisions.
• Collaborate with underwriting and internal teams to share insights and coordinate claim strategies.
• Provide feedback to business partners to support continuous improvement in claims handling.

Education

Bachelor’s degree

CPCU

SCLA

AIC

JD

Tools

Microsoft Office Suite

Job description

DUAL North America is seeking a Sr. Casualty Claims Examiner in Construction Defect to independently manage low to moderate exposure claims for residential and commercial projects.

Investigate claims, analyze policy coverages, draft coverage letters, and negotiate settlements while ensuring compliance with regulatory requirements. The role requires licensure in required states, 2–7 years of construction defect claims experience, and proficiency in MS Office.