Remote: Senior Construction Defect Claims Examiner

Howden; United States; Remote; USD 130,000 - 160,000; Full time

Benefits offered by this job

Medical benefits

Dental and vision benefits

Unlimited PTO

401k with company match

Volunteer days

Job summary

DUAL North America, Inc. is seeking a Senior Casualty Claims Examiner for Construction Defect to join our remote team. You will investigate claims, analyze coverages, and coordinate with stakeholders to resolve complex construction defect cases.

This exempt, full-time role reports to the Claims Manager and requires 2-7 years of construction defect claims experience, licensing in required states, and strong MS Office skills. Travel is 0-10%.

Qualifications

• Bachelor’s degree preferred
• Professional designations (CPCU, SCLA, AIC, JD) are a plus
• 2-7 years of construction defect claims experience is preferred with consistent high level of performance and achievement
• Must be licensed or have the ability to become licensed in all required states
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Knowledge of industry trends and legal developments affecting claims handling
• Ability to manage multiple claims and competing priorities
• Ability to adapt to evolving regulatory and legal environments
• Complete assigned tasks correctly, on time and able to learn quickly
• Self-motivated and demonstrating attention to detail
• Be able to work independently for extended periods
• Excellent written and verbal communication skills as well as general business understanding

Responsibilities

• Initiate timely contact with all relevant parties upon claim assignment
• Handle low to moderate exposure construction defect claims involving residential and commercial projects
• Analyze insurance policies to determine applicable coverage
• Draft and issues coverage position letters
• Negotiate settlements
• Ensure all claim activities comply with DOI regulations and internal policies
• Retain and coordinate with defense counsel and experts while managing litigation plans and budgets to ensure effective case resolution
• Maintain timely, accurate, and complete documentation of all claim activities and decisions
• Collaborate with underwriting, and internal teams to share insights and coordinate claim strategies
• Provide feedback to business partners to support continuous improvement in claims handling

Job description

DUAL North America, Inc. is seeking a Senior Casualty Claims Examiner for Construction Defect to join our remote team. You will investigate claims, analyze coverages, and coordinate with stakeholders to resolve complex construction defect cases.

This exempt, full-time role reports to the Claims Manager and requires 2-7 years of construction defect claims experience, licensing in required states, and strong MS Office skills. Travel is 0-10%.