Senior Construction Claims Specialist: Complex Liabilities

National Association of Women in Construction; Charlotte, Northern (NC, KY); Hybrid; USD 86,000 - 141,000; Full time

Benefits offered by this job

Health Insurance

401(k) matching

Paid time off

Wellness program

Volunteer encouragement

Job summary

Travelers in Charlotte seeks an experienced claims professional to investigate, evaluate, and resolve assigned Specialty Liability Bodily Injury and Property Damage claims. The role requires proactive investigation, proper reserving, and timely communication with insureds, claimants, and internal teams.

You will lead claim coverage analyses, consult with managers, and oversee the use of internal resources to improve payout outcomes.

Qualifications

• Bachelor's degree required; strong negotiation and customer service skills.
• Advanced written and verbal communication skills.
• Analytical thinking and solid insurance knowledge expected.

Responsibilities

• Directly handles assigned claims and ensures timely coverage analysis.
• Investigates claims by contacting policyholders, claimants, and other parties to determine liability.
• Develops strategy for claim resolution and negotiates settlements with insureds or legal representatives.
• Manages claim files, reserves, and litigation activities in accordance with guidelines.

Skills

Negotiation

Customer service

Written communication

Verbal communication

Analytical thinking

Decision making

Education

Bachelor's degree

High School Diploma or GED

Job description

Travelers in Charlotte seeks an experienced claims professional to investigate, evaluate, and resolve assigned Specialty Liability Bodily Injury and Property Damage claims. The role requires proactive investigation, proper reserving, and timely communication with insureds, claimants, and internal teams.

You will lead claim coverage analyses, consult with managers, and oversee the use of internal resources to improve payout outcomes.