Senior Conference Services Manager - Luxury Hotel

HSH Group / The Peninsula Hong Kong; Chicago (IL); Presencial; USD 65.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

10 vacation days per year

9 paid holiday days per year

5 Chicago Paid Sick Leave days per ear

5 Chicago Paid Leave days per year

Complimentary employee meals

Discounted parking

Discounted and complimentary room-nigh

50% discount on spa services

25% discount on spa retail

80% company-paid medical, dental and

Complimentary life insurance

Complimentary long-term disability

Retirement plan with 5% company match

Descripción de la vacante

The Peninsula Chicago is seeking a Guest-focused Conference Service Manager to coordinate group bookings and on-site needs on the famed Michigan Avenue property. This role acts as the liaison between clients and hotel operations, overseeing rooms, catering, AV, and transportation while upholding contract terms and delivering exemplary service to luxury clientele.

With at least two years in luxury hotel leadership, you will craft menu proposals, conduct property tours, and work closely with

Formación

• Minimum of 2 years leadership experience in a luxury hotel.
• Excellent written skills including report writing and oral presentation.
• Degree in Hospitality Management preferred.
• Strong understanding and knowledge of food and beverage.

Responsabilidades

• Communicate with sales managers handling group businesses and involved staff.
• Act as liaison between client and hotel for rooms, catering, events, AV, transportation.
• Hold excellent knowledge of facilities and meeting room capacities.
• Maintain policies in the group sales contract (deposits, cut-offs, attrition, billing).
• Develop creative menu presentations for potential clients.
• Coordinate with banquet captains and conference concierge for on-site presence.
• Conduct tours of the property with meeting planners and potential clients.

Conocimientos

Leadership experience

Communication skills

Hospitality knowledge

Event coordination

Educación

Degree in Hospitality Management

Descripción del empleo

The Peninsula Chicago is seeking a Guest-focused Conference Service Manager to coordinate group bookings and on-site needs on the famed Michigan Avenue property. This role acts as the liaison between clients and hotel operations, overseeing rooms, catering, AV, and transportation while upholding contract terms and delivering exemplary service to luxury clientele.

With at least two years in luxury hotel leadership, you will craft menu proposals, conduct property tours, and work closely with