Assistant F&B Outlet Manager — Luxury Five-Star Hotel

HSH Group / The Peninsula Hong Kong; Chicago (IL); On-site; USD 63,000 - 65,000; Full time

Benefits offered by this job

10 vacation days per year

9 paid holidays per year

5 Chicago Paid Sick Leave days peryear

5 Chicago Paid Leave days per year

Complimentary employee meals

Discounted parking

Discounted and complimentary room nig

Job summary

The Peninsula Chicago is seeking a guest-focused Assistant Food & Beverage Outlet Manager to lead daily service across its multi-outlet operation on Michigan Avenue. You will supervise staff, balance reservations, and ensure discreet, memorable hospitality for every guest.

The role requires at least 2 years of leadership in a Five-Star hotel, fluency in English, and deep knowledge of cuisine and wine pairings. Competitive salary, excellent benefits, and growth within a luxury property await.

Qualifications

• Minimum of 2 years leadership experience in a three-meal period in a restaurant Five-Star hotel.
• In depth understanding of various cuisine, wines, and pairings.
• Ability to speak English fluently, additional languages would be highly advantageous.

Responsibilities

• Responsible for all activities of outlet, including staff scheduling, delegation of tasks, supervision of service, reservations, and table assignments with managerial floor presence.
• Train, mentor, motivate, supervise, and assist department manager to discipline all department employees.
• Initiate and maintain friendly yet discreet and unobtrusive service in greeting, seating, and waiting on all guests.
• Take, control reservations and seating of the restaurant regarding service standards and maximizing revenue.
• Utilize the POS and HOTsos systems as per policies and procedure in place.

Skills

Leadership

Guest service

English fluency

Cuisine & wine knowledge

Tools

POS system

HOTsos

Job description

The Peninsula Chicago is seeking a guest-focused Assistant Food & Beverage Outlet Manager to lead daily service across its multi-outlet operation on Michigan Avenue. You will supervise staff, balance reservations, and ensure discreet, memorable hospitality for every guest.

The role requires at least 2 years of leadership in a Five-Star hotel, fluency in English, and deep knowledge of cuisine and wine pairings. Competitive salary, excellent benefits, and growth within a luxury property await.