Senior Concierge Supervisor — Luxury Property Experience

Stratton Amenities; Lewisville (TX); Presencial; USD 23 000 - 25 000; Tempo integral

Resumo da oferta

Stratton Amenities in Lewisville, TX is seeking a Front Desk Supervisor to lead a dedicated team of concierge ambassadors and act as the primary liaison between the Property Manager and the concierge team, ensuring exceptional service for residents, guests, and prospects.

The ideal candidate will have a passion for hospitality, strong leadership, and a commitment to creating exemplary experiences in a luxury multifamily setting.

Qualificações

• Minimum five years of hospitality experience.
• Experience in multifamily or upscale hotel setting.

Responsabilidades

• Lead a team of concierge ambassadors and set performance expectations.
• Facilitate communication between the Property Manager and the concierge team.
• Deliver anticipatory service and professional handling of resident and guest requests.
• Oversee scheduling, payroll, and staff meetings to drive improvements.

Conhecimentos

Leadership

Guest service

Communication

Problem-solving

Team management

Descrição da oferta de emprego

Stratton Amenities in Lewisville, TX is seeking a Front Desk Supervisor to lead a dedicated team of concierge ambassadors and act as the primary liaison between the Property Manager and the concierge team, ensuring exceptional service for residents, guests, and prospects.

The ideal candidate will have a passion for hospitality, strong leadership, and a commitment to creating exemplary experiences in a luxury multifamily setting.