Luxury Front Desk Supervisor

Strattonamenities; Allen (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

Stratton Amenities in Allen, Texas is seeking a dynamic Front Desk Supervisor to enhance our luxury concierge services. The ideal candidate will lead a team of concierge ambassadors, ensure exceptional service, and collaborate closely with the Property Manager.

With a strong background in hospitality and a passion for guest experiences, you will address resident concerns, conduct team meetings, and enforce service standards. Join us in creating unparalleled hospitality experiences for our residents and clients.

Qualifications

• At least five years of hospitality experience is required.
• Demonstrated leadership and supervisory skills.
• Experience in delivering exceptional service.
• Ability to maintain confidentiality and professional appearance.

Responsibilities

• Lead the concierge team and act as a primary liaison.
• Conduct regular meetings with the property manager.
• Address resident concerns promptly and professionally.
• Monitor safety and security on the property.

Skills

Leadership skills

Exceptional guest service

Strong communication

Problem-solving

Organized and proactive

Job description

Stratton Amenities in Allen, Texas is seeking a dynamic Front Desk Supervisor to enhance our luxury concierge services. The ideal candidate will lead a team of concierge ambassadors, ensure exceptional service, and collaborate closely with the Property Manager.

With a strong background in hospitality and a passion for guest experiences, you will address resident concerns, conduct team meetings, and enforce service standards. Join us in creating unparalleled hospitality experiences for our residents and clients.