Senior Computer Support Technician - Advanced IT & Training

Florida

Bartow (FL)

On-site

USD 50,000 - 61,000

Full time

3 days ago
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Benefits offered by this job

Health insurance
Life insurance
Dental & vision
State retirement
Paid holidays
Leave accrual

Job summary

The Florida Department of Transportation seeks a Computer Support Technician III to support IT operations in FDOT District 1, Bartow, FL. You will install, configure, and provide advanced user support for desktops and peripherals to ensure reliable agency services.

This open competitive, career service role offers a biweekly salary of $2,147.93 ($55,846.18 annually) and comprehensive state benefits. Candidates should have 3+ years of desktop support experience and relevant certifications.

Qualifications

  • High School diploma or equivalent; 3+ years in desktop hardware/software support.
  • 1 year leading IT projects; bachelor/associate degree or certifications acceptable.
  • Certs such as A+, Net+, MCDST may substitute for some experience.

Responsibilities

  • Install, configures and provides advanced user support for PCs and peripherals.
  • Monitor and resolve service desk tickets and document resolutions.
  • Provide technical leadership and mentoring for other technicians.
  • Assist with hardware/software upgrades and OS deployments.

Skills

Microsoft products
PC hardware
Networking
Troubleshooting
Customer service

Education

High School diploma or equivalent
Bachelor or Associate degree in Computer Science/IT or related

Tools

SCCM
Microsoft 365
Windows OS

Job description

The Florida Department of Transportation seeks a Computer Support Technician III to support IT operations in FDOT District 1, Bartow, FL. You will install, configure, and provide advanced user support for desktops and peripherals to ensure reliable agency services.

This open competitive, career service role offers a biweekly salary of $2,147.93 ($55,846.18 annually) and comprehensive state benefits. Candidates should have 3+ years of desktop support experience and relevant certifications.

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