Senior Compute Solutions Engineer — AI & GPU, Equity Options

NVIDIA Corporation

Santa Clara (CA)

On-site

USD 140,000 - 270,000

Full time

9 days ago

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Benefits offered by this job

Equity

Benefits

Job summary

NVIDIA is seeking a Solutions Engineer for the NVEX team in Santa Clara to support enterprise customers using GPU-accelerated platforms (DGX, HGX, MGX). You will triage hardware and AI/ML workloads, work with engineering to reproduce issues, and help develop tools using Linux, C/C++, and Python.

Applicants should have a BS in Computer or Electrical Engineering, 5+ years on multi-GPU systems, and experience with Docker/Kubernetes/Slurm.

Qualifications

BS in Computer Engineering, Electrical Engineering, or equivalent experience.
5+ years of engineering experience with multi-GPU platforms.
Strong system software (firmware, BIOS, kernel, driver, operating system) expertise.
Proficient in C/C++ programming for platform OS, firmware, BIOS, kernel, drivers.
Proficient in Python programming with the ability to build custom tools.

Responsibilities

Provide direct support to our NVIDIA Enterprise customers to resolve or advance customer issues.
Work with engineering teams on customer issues, providing logs, reproduction, and other triage information.
Apply AI to create/update products and/or support tools.
Take ownership and drive customer issues from inception to resolution.
Document customer interactions to better enhance our knowledge base.
Apply agentic AI skills to solving customer issues and software development.
Occasional work on weekends and holidays to support customers.