Senior Complex Workers' Compensation Claims Consultant

CNA Insurance; Downers Grove (IL); On-site; USD 72,000 - 141,000; Full time

Job summary

CNA Insurance is seeking an experienced claims professional to manage highly complex commercial claims. The role involves coordinating all resolution activities, communicating with customers and insureds, and guiding strategy under general direction.

A Bachelor's degree and extensive claims experience are required, with professional designation preferred. The position reports to a manager or above and requires strong analytical and negotiation skills, as well as proficiency with Microsoft Office

Qualifications

• Bachelor's degree or equivalent experience; typically minimum eight years claims experience.
• Professional designation preferred.
• Strong communication and negotiation skills.

Responsibilities

• Manage highly complex investigations of claims, including coverage issues, liability, compensability and damages.
• Coordinate discovery and litigation strategy with staff counsel or panel attorneys.
• Negotiate highly complex settlement packages and authorize payments within authority.
• Coordinate third party recovery with subrogation/salvage unit.
• Provide input on claims processes and resolution strategies to management.

Skills

Claims resolution

Negotiation

Communication

Analytical thinking

Microsoft Office

Education

Bachelor's degree or equivalent experience

Tools

Microsoft Office Suite

Job description

CNA Insurance is seeking an experienced claims professional to manage highly complex commercial claims. The role involves coordinating all resolution activities, communicating with customers and insureds, and guiding strategy under general direction.

A Bachelor's degree and extensive claims experience are required, with professional designation preferred. The position reports to a manager or above and requires strong analytical and negotiation skills, as well as proficiency with Microsoft Office