Senior Complex Claims Consultant, Financial Lines

CNA Insurance; Metairie (LA); Híbrido; USD 72.000 - 141.000; Jornada completa

Descripción de la vacante

CNA Insurance is seeking a Complex Claims Consultant to handle Employment Practice Liability, Private and NFP D&O claims. You will work with insureds, attorneys and brokers to manage mid to high severity claims with a strategic approach.

The role requires strong organizational skills, analytical thinking and excellent communication. A Bachelor's degree (JD preferred) and 5–7 years of complex claims experience are typical; hybrid work options available in multiple CNA locations.

Formación

• Bachelor's degree or equivalent; JD preferred.
• Typically 5–7 years of experience in claim handling.
• Strong knowledge of commercial insurance and claim practices.

Responsabilidades

• Manages highly complex Financial Lines claims with large exposures per policy guidelines.
• Ensures exceptional customer service while managing all aspects of the claim.
• Verifies coverage and establishes reserves; partners with counsel on complex matters.
• Leads focused investigations to determine liability and damages.
• Resolves claims by negotiating settlements and ensuring timely payments.
• Maintains budgets and oversees resources for efficient claim resolution.

Conocimientos

Strong communication

Analytical mindset

Negotiation

Organizational skills

Multitasking

Educación

Bachelor's Degree or equivalent experience

JD preferred

Herramientas

Microsoft Office Suite

Descripción del empleo

CNA Insurance is seeking a Complex Claims Consultant to handle Employment Practice Liability, Private and NFP D&O claims. You will work with insureds, attorneys and brokers to manage mid to high severity claims with a strategic approach.

The role requires strong organizational skills, analytical thinking and excellent communication. A Bachelor's degree (JD preferred) and 5–7 years of complex claims experience are typical; hybrid work options available in multiple CNA locations.