Senior Complex Injury Claims Strategist - Central (Remote)

Liberty Mutual Insurance; Warrenville (IL); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Sign-on bonus $2,500

Competitive bonus potential

Job summary

Liberty Mutual Insurance seeks a Senior Complex Casualty Claims Resolution Specialist for the Central Region. You will manage severe auto and homeowner casualty claims, navigate litigation with counsel, and drive strategy while maintaining client focus and regulatory compliance.

Role supports hybrid/remote work with hub near Warrenville, IL. Requires 5+ years in complex claims and a Bachelor's degree, with strong analytical, negotiation, and communication skills to influence outcomes.

Qualifications

• Expert knowledge of coverage, liability, and complex claims handling procedures.
• Excellent written and oral communications skills.
• Ability to handle claims at the highest technical and complexity level.
• Knowledge of state and federal laws in the adjuster's jurisdiction.

Responsibilities

• Manage the investigation, evaluation, and resolution of complex auto and homeowner’s casualty claims.
• Assess coverage, liability, and damages; recommend settlement strategies and escalate for authority review.
• Identify potential suspicious claims and refer to SIU; pursue third party subrogation opportunities.
• Collaborate with trial counsel; attend mediations, arbitrations, trials, hearings, and conferences.
• Prepare detailed litigation and trial reports for local management and Home Office.

Skills

Analytical thinking

Negotiation skills

Communication skills

Interpersonal skills

Investigative skills

Education

Bachelor's degree or equivalent experience

Job description

Liberty Mutual Insurance seeks a Senior Complex Casualty Claims Resolution Specialist for the Central Region. You will manage severe auto and homeowner casualty claims, navigate litigation with counsel, and drive strategy while maintaining client focus and regulatory compliance.

Role supports hybrid/remote work with hub near Warrenville, IL. Requires 5+ years in complex claims and a Bachelor's degree, with strong analytical, negotiation, and communication skills to influence outcomes.