Senior Complex Casualty Claims Strategist (Remote)

Liberty Mutual Insurance; Suwanee (GA); Hybride; USD 110 000 - 160 000; Plein temps

Avantages offerts par ce poste

$2,500 sign-on bonus

Hybrid/Remote work flexibility

Résumé du poste

Liberty Mutual Insurance seeks a Senior Complex Casualty Claims Resolution Specialist for the Central Region. You will own complex auto and homeowner’s casualty claims, engage with counsel, and drive strategy. The role supports remote or hybrid work with limited in-office days for hub proximity.

Ideal candidates have 5+ years of complex casualty claims experience, strong negotiation and communication skills, and the ability to work in a fast-paced environment.

Qualifications

• Expert knowledge of coverage, liability, and complex claims handling procedures.
• Highest technical and complexity level handling.

Responsabilités

• Manage investigation, evaluation, and resolution of complex auto and homeowner’s casualty claims.
• Assess coverage, liability, and damages; recommend settlement strategies.
• Identify potential suspicious claims and refer to SIU; identify third-party subrogation opportunities.
• Collaborate with trial counsel; attend mediations, arbitrations, trials, hearings, and conferences.
• Prepare detailed litigation and trial reports for local management and Home Office.
• Communicate effectively with policyholders, witnesses, attorneys, and claimants to gather information and provide guidance.
• Respond to inquiries including status reports.
• Maintain reserves; recommend increases on cases in excess of authority.
• Oversee billing practices of outside and in‑house counsel; ensure cost efficiency.
• Mentor colleagues or represent the company with regulators.
• Participate in special projects as directed by leadership.

Connaissances

Complex claims handling

Negotiation skills

Analytical thinking

Excellent communication

Interpersonal skills

Ability to operate in high-stakes

Formation

Bachelor's degree or equivalent experience

Description du poste

Liberty Mutual Insurance seeks a Senior Complex Casualty Claims Resolution Specialist for the Central Region. You will own complex auto and homeowner’s casualty claims, engage with counsel, and drive strategy. The role supports remote or hybrid work with limited in-office days for hub proximity.

Ideal candidates have 5+ years of complex casualty claims experience, strong negotiation and communication skills, and the ability to work in a fast-paced environment.