Senior Complex Construction Defect Claims Manager (Remote)

CRC Insurance Services, Inc.; Utah; Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

Dental & Vision insurance

401(k) with company match

Paid time off

New parent leave

Restricted stock units (RSUs)

Job summary

CRC Group in the United States is seeking a Complex Claims Manager to lead investigations and resolution of high-exposure Construction Defect claims. You will assess coverage, determine liability, and guide adjusters through complex files. The role requires 5+ years in complex claims, an adjuster license, and strong negotiation and leadership skills. You will work with legal counsel, brokers, and insured clients to ensure proper claim resolution and regulatory compliance.

Qualifications

• Bachelor’s degree in business, finance, insurance, or related field.
• Minimum of 5+ years of experience in handling complex Construction Defect claims.
• Experience with litigation management and settlement negotiations.
• Adjuster license and CPCU/AIC certifications preferred.

Responsibilities

• Investigate, assess, and resolve complex or high-exposure Construction Defect claims within authority limits.
• Conduct comprehensive coverage analysis and determine liability exposure.
• Negotiate settlements within authority limits and in alignment with organizational objectives.
• Provide guidance, mentoring, and technical expertise to less experienced claims staff.
• Collaborate with legal counsel, brokers, and insured clients to ensure proper claim resolution.
• Prepare and present reports on claim status, trends, and risk exposure to management.
• Ensure adherence to regulatory requirements and industry best practices.

Skills

Claims analysis

Negotiation

Mentoring

Regulatory compliance

Communication

Risk assessment

Multitasking

Education

Bachelor’s degree in business, finance, or related field

Adjuster license

CPCU/AIC certification preferred

Tools

Claims management system

Legal case management software

Job description

CRC Group in the United States is seeking a Complex Claims Manager to lead investigations and resolution of high-exposure Construction Defect claims. You will assess coverage, determine liability, and guide adjusters through complex files. The role requires 5+ years in complex claims, an adjuster license, and strong negotiation and leadership skills. You will work with legal counsel, brokers, and insured clients to ensure proper claim resolution and regulatory compliance.