Senior Complex Claims Leader – Large-Exposure Auto/GL

Arch Insurance Group Inc.; Alpharetta (GA); On-site; USD 145,000 - 175,000; Full time

Benefits offered by this job

Medical plans

Dental coverage

Vision coverage

401k with generous matching

PTO 20 days/year

12 paid holidays/year

Volunteer Time Off

Life and AD&D Insurance

Short/Long-Term Disability

Parental Leave

Student Loan Assistance

Tuition Reimbursement

Backup Child and Elder Care

Job summary

Arch Insurance Group Inc. in Alpharetta, GA seeks a senior claims leader to manage complex general/auto liability and trucking claims, including oversight of TPA processes.

You will guide coverage analyses, settlements, and litigation strategies while coordinating with underwriters and legal teams. Requirements include 10+ years’ commercial liability experience, JD preferred, and strong negotiation and communication skills.

Qualifications

• Minimum of 10 years commercial general/auto liability claim handling experience with large exposures.
• Juris Doctorate preferred; insurance defense/coverage background is a plus.

Responsibilities

• Deliver advanced claim handling and oversight for complex liability claims.
• Collaborate with TPA teams, CAMs and other claim professionals to implement resolution strategies.
• Coordinate with underwriters, Legal, Operations and other Arch functions for timely communications.
• Maintain effective communication with insureds and brokers and prioritize customer service.
• Perform coverage analysis, liability assessment, indemnity reserving and budget alignment.
• Lead litigation/settlement strategies with counsel and manage budgets.
• Ensure accurate claim documentation, coding and diary management.
• Support TPA oversight and staff training; participate in audits and reviews.

Skills

Analytical thinking

Problem solving

Negotiation

Communication

Team collaboration

Independent work

Adaptability

Attention to detail

Travel readiness

Education

Juris Doctorate

Tools

Microsoft Excel

PowerPoint

Word

Job description

Arch Insurance Group Inc. in Alpharetta, GA seeks a senior claims leader to manage complex general/auto liability and trucking claims, including oversight of TPA processes.

You will guide coverage analyses, settlements, and litigation strategies while coordinating with underwriters and legal teams. Requirements include 10+ years’ commercial liability experience, JD preferred, and strong negotiation and communication skills.