Senior Complex Claims Architect - Private & NFP D&O

CNA Insurance; New York (NY); Hybrid; USD 72,000 - 141,000; Full time

Job summary

CNA Insurance is seeking a Complex Claims Consultant to manage complex claims, ensuring exceptional service while collaborating with business partners. The ideal candidate will have extensive knowledge of the insurance industry, strong negotiation skills, and at least five years of relevant experience.

This role supports a hybrid work model in New York and includes a competitive salary of $72,000 to $141,000 annually, depending on experience and location. CNA offers comprehensive benefits to support employee well-being.

Qualifications

• Minimum of five to seven years of relevant experience, preferably in claim handling.
• Strong work ethic, with demonstrated time management.
• Ability to work in a fast-paced environment with high levels of productivity.

Responsibilities

• Manage an inventory of highly complex Financial Lines claims.
• Ensure exceptional customer service by managing all aspects of the claim.
• Lead focused investigation to determine compensability and liability.

Skills

Commercial insurance knowledge

Communication skills

Analytical mindset

Organizational skills

Negotiation skills

Education

Bachelor's Degree or equivalent experience

JD preferred

Tools

Microsoft Office Suite

Job description

CNA Insurance is seeking a Complex Claims Consultant to manage complex claims, ensuring exceptional service while collaborating with business partners. The ideal candidate will have extensive knowledge of the insurance industry, strong negotiation skills, and at least five years of relevant experience.

This role supports a hybrid work model in New York and includes a competitive salary of $72,000 to $141,000 annually, depending on experience and location. CNA offers comprehensive benefits to support employee well-being.