Senior Complex Claims Consultant, Financial Lines and D&O

CNA Insurance; Washington (District of Columbia); On-site; USD 72,000 - 141,000; Full time

Job summary

CNA Insurance seeks a Complex Claims Consultant in its Financial Lines Claims team in Washington, DC. The role focuses on high-severity D&O and E&O claims for public companies and major financial institutions, requiring coordination with counsel and expert negotiation skills.

Ideal candidates will have extensive professional liability experience, strong analytical abilities, and a track record of managing complex settlements.

Qualifications

• Bachelor's Degree or equivalent experience; JD preferred.
• Six years of relevant experience in professional liability claims or equivalent law firm background.
• Must have or obtain Insurance Adjuster License within 90 days where applicable.
• Prior negotiation experience; professional designations preferred (e.g. CPCU).

Responsibilities

• Manages highly complex litigated claims with large exposures following company protocols.
• Verifies coverage, reviews policy language and reserves; partners with coverage counsel on complex matters.
• Leads investigations to determine liability and damages with necessary documentation.
• Negotiates settlements and coordinates with counsel, insureds, brokers and other insurers.
• Manages budgets, authorizes payments, and ensures timely, high-quality service.

Skills

Technical expertise

Negotiation

Communication

Analytical mindset

Time management

Policy interpretation

Multi-tasking

Microsoft Office

Education

Bachelor's degree or equivalent

Juris Doctorate preferred

Tools

Microsoft Office

Job description

CNA Insurance seeks a Complex Claims Consultant in its Financial Lines Claims team in Washington, DC. The role focuses on high-severity D&O and E&O claims for public companies and major financial institutions, requiring coordination with counsel and expert negotiation skills.

Ideal candidates will have extensive professional liability experience, strong analytical abilities, and a track record of managing complex settlements.