Senior Complex Claims Consultant – Financial D&O/E&O

CNA Insurance; Town of De Witt (NY); On-site; USD 72,000 - 141,000; Full time

Job summary

CNA Insurance in the United States seeks a Complex Claims Consultant in our Financial Lines Claims team. The candidate will focus on high-severity D&O and E&O claims for public companies and major financial institutions, determining coverage, liabilities, and settlements with senior guidance.

The role requires handling multi-million-dollar files, coordinating with counsel, and mentoring junior professionals while maintaining service standards and regulatory compliance.

Qualifications

• Bachelor's Degree or JD preferred.
• Typically minimum six years of relevant experience in Professional Liability claim handling or in a law firm handling Professional Liability matters.
• Must have or be able to obtain and maintain an Insurance Adjuster License within 90 days of hire, where applicable.
• Prior negotiation experience.
• Professional designations preferred (e.g. CPCU).

Responsibilities

• Manages highly complex litigated claims with large exposures following company protocols.
• Verifies coverage and establishes reserves by reviewing policy language and consulting with coverage counsel.
• Leads investigations to determine liability and damages with necessary documents.
• Negotiates complex settlements and participates in mediations and trials.
• Maintains and communicates claim budgets and timelines to leadership.

Skills

Litigation experience

Insurance knowledge

Negotiation

Communication skills

Analytical thinking

Education

Bachelor's Degree or JD

Tools

MS Office

Job description

CNA Insurance in the United States seeks a Complex Claims Consultant in our Financial Lines Claims team. The candidate will focus on high-severity D&O and E&O claims for public companies and major financial institutions, determining coverage, liabilities, and settlements with senior guidance.

The role requires handling multi-million-dollar files, coordinating with counsel, and mentoring junior professionals while maintaining service standards and regulatory compliance.