Senior Complex Claims Architect - Private & NFP D&O

CNA Insurance; Timonium (MD); Hybrid; USD 72,000 - 141,000; Full time

Benefits offered by this job

Comprehensive benefits package

Hybrid work environment

Job summary

CNA Insurance is seeking a Complex Claims Consultant to handle Financial Lines claims in a hybrid environment. Responsibilities include managing complex claims, conducting investigations, and collaborating with internal/external partners to resolve claims and ensure exceptional customer service.

The ideal candidate will possess strong analytical skills, a thorough understanding of the insurance industry, and the ability to communicate effectively. The position requires a Bachelor's degree with preferred experience in claims handling.

The salary range for this role is $72,000 to $141,000 annually, depending on experience and qualifications.

Qualifications

• Minimum of five to seven years of relevant experience, preferably in claim handling.
• Ability to effectively evaluate and resolve ambiguous and complex business problems.

Responsibilities

• Manages complex Financial Lines claims requiring specialized expertise.
• Ensures exceptional customer service while managing claim interactions.
• Leads investigations to determine liability and covered damages.
• Collaborates with partners to develop claim resolution strategies.

Skills

Thorough knowledge of commercial insurance industry

Strong communication skills

Analytical and investigative mindset

Time management and organizational skills

Negotiating complex settlements

Experience interpreting complex insurance policies

Ability to work in fast-paced environments

Education

Bachelor's Degree or equivalent experience; JD preferred

Tools

Microsoft Office Suite

Job description

CNA Insurance is seeking a Complex Claims Consultant to handle Financial Lines claims in a hybrid environment. Responsibilities include managing complex claims, conducting investigations, and collaborating with internal/external partners to resolve claims and ensure exceptional customer service.

The ideal candidate will possess strong analytical skills, a thorough understanding of the insurance industry, and the ability to communicate effectively. The position requires a Bachelor's degree with preferred experience in claims handling.

The salary range for this role is $72,000 to $141,000 annually, depending on experience and qualifications.