Senior D&O Complex Claims Consultant - Private & NFP

CNA Insurance; Los Angeles (CA); Hybrid; USD 72,000 - 141,000; Full time

Job summary

CNA Insurance is seeking a Complex Claims Consultant in Los Angeles to manage high severity claims in a hybrid environment. The ideal candidate will have extensive experience in the commercial insurance industry and a demonstrated ability to lead investigations, negotiate settlements, and ensure compliance with regulations.

This role requires excellent communication, analytical skills, and the capacity to mentor less experienced professionals. A bachelor's degree is required, and a JD is preferred. CNA offers a competitive salary that ranges from $72,000 to $141,000 annually based on experience.

Qualifications

• Minimum of five to seven years of relevant experience in claim handling.
• Ability to manage multiple priorities in a fast-paced environment.
• Experience interpreting complex specialty insurance policies.

Responsibilities

• Manage an inventory of highly complex Financial Lines claims.
• Ensure exceptional customer service and quality standards.
• Lead focused investigations to determine compensability and liability.
• Resolve claims by collaborating with internal and external business partners.
• Mentor and train less experienced Claim Professionals.

Skills

Knowledge of commercial insurance

Strong communication skills

Analytical mindset

Organizational skills

Negotiation skills

Education

Bachelor's Degree or equivalent experience

JD preferred

Tools

Microsoft Office Suite

Job description

CNA Insurance is seeking a Complex Claims Consultant in Los Angeles to manage high severity claims in a hybrid environment. The ideal candidate will have extensive experience in the commercial insurance industry and a demonstrated ability to lead investigations, negotiate settlements, and ensure compliance with regulations.

This role requires excellent communication, analytical skills, and the capacity to mentor less experienced professionals. A bachelor's degree is required, and a JD is preferred. CNA offers a competitive salary that ranges from $72,000 to $141,000 annually based on experience.